Order Processing Deadlines

For Ground-Business or Ground-Home, orders received before 3 pm PST, Monday to Friday (except holidays), will begin to process next day. For Express shipping, orders must be received before 1 pm PST, Monday to Friday (except holidays), in order to begin processing the same day. Orders received after the cutoff time will begin to process the next business day.

All orders placed on a business day will be processed and shipped within 48 hours (2 business days). Orders placed on the weekend or a holiday will be shipped out the following business day.

Domestic

Covers all contiguous U.S. addresses with the exception of P.O. Boxes, prisons and military addresses (APO/FPO). For orders to P.O. Boxes, prisons, military addresses, Hawaii, Alaska, and U.S. Protectorates such as Puerto Rico, Guam, and the Virgin Islands, please see the Domestic Extensions section.

Ground/Standard Delivery :

FedEx Ground (4 – 7 business days).

USPS Regular Mail, First-Class Mail Package: No tracking available. No insurance, no replacement for damage or lost shipment. (5 – 10 business days).

Express Delivery: FedEx Express 2nd Day (24 hours for processing + 2 business days).

Express Delivery: FedEx Express 3rd Day (24 hours for processing + 3 business days).

****Please use USPS when shipping to P.O. Boxes.

***Please note that FedEx does not ship to P.O. Boxes.


Domestic Extensions:

P.O. Boxes, prisons, military addresses, Hawaii, Alaska, and U.S. Protectorates such as Puerto Rico, Guam, and the Virgin Islands. (5 - 21 days)

All Orders placed on a business day will be processed and shipped within 48 hours ( 2 business days). Orders placed on the weekend or a holiday will be shipped out the following business day.

Note: Business days are Monday through Friday, excluding holidays observed by Postal service and FedEx.

International:

Not all items can be shipped to every country.

Credit cards can be subject to refuse if not verified as international card.

For international orders, the billing and shipping addresses must be the same to process the order payment.

For International orders, duties, import taxes and brokerage fees are not included in the cost of shipping or handling charges.
The customer is solely responsible for all duties, import taxes and brokerage fees levied by each designated country.

In case of a return,  shipping charges will not be refunded.

FedEx International Economy: Delivery times may vary.
FedEx International Priority: Delivery times may vary.

Weekend Delivery: will be processed accordingly with delivery company chosen per customer.

 

Free Shipping Promotion Information

$50 Free Shipping Promotion Requirements

All orders over $50 will ship free after tax, discounts or coupons.

Free shipping excludes and does not apply to altars, orders weighing over 20 pounds, International shipping and to non-Continental US (Alaska, Hawaii, Puerto Rico, Guam and Virgin Islands).

We will ship these orders free via FedEx Ground or USPS Mail. This offer does not apply to any shipments going FedEx 2-Day, FedEx overnight or USPS Priority Express.

Orders that are split between two addresses must each total $50 to qualify for free shipping.

Free Shipping Promotion is not applicable to exchange or returns.